Nexilis HR Consultancy Cardiff, Solutions, Outsourced HR Services for Charities

Outsourced HR and Volunteer Management Support for Charities

Nexilis HR Solutions provides outsourced HR for charities and social enterprises that need practical, affordable and governance-aware people support.

Based in Cardiff and working across South Wales and the UK, we help trustees, Chief Executives and senior leaders manage employee and volunteer matters with clarity, consistency and confidence.Nexilis HR provides reliable support without unnecessary complexity.

Charities operate in a unique environment. Trustee accountability, safeguarding responsibilities, regulatory expectations and reputational risk can all influence how people matters should be handled. Our role is to give your organisation the structure, documentation and expert guidance needed to make fair, proportionate and well-evidenced decisions.

Whether you need ongoing charity HR support, volunteer management guidance or senior-level advice on a sensitive matter,

 

Practical HR Support Built Around Charity Governance

People are central to every charity’s mission. Employees, volunteers, trustees and leaders all play an important role in delivering services and protecting organisational values.

When HR issues arise, they need to be handled carefully. A volunteer conduct concern, grievance, sickness issue, recruitment decision or workplace dispute can quickly become more complex if there is no clear process in place.

Nexilis HR helps charities stay prepared, compliant and confident.

Our outsourced HR support is designed to help you:

  • Manage employee and volunteer matters fairly
  • Strengthen documentation and audit trails
  • Support managers, trustees and senior leaders
  • Reduce risk around conduct, capability and complaints
  • Improve consistency across HR and volunteer management
  • Stay aligned with governance and compliance expectations
  • Access practical advice when sensitive issues arise

We work collaboratively with your organisation, giving you the benefit of specialist HR expertise while respecting your values, structure and resources.

 

Charity HR Retainer Packages

Our charity HR retainer packages are designed to provide flexible, affordable support based on your organisation’s size, workforce structure, governance requirements and level of risk.

Whether you have employees, volunteers or a blended workforce, we can help you build a package that gives you the right level of support.

 

FeatureFoundationGovernance
Plus
Strategic
Board
Flexible
Advisory
Dedicated HR Advisor Yes Yes Yes Yes
Onboarding Support (Employees & Volunteers) Yes Yes Yes Yes
Volunteer Management Framework Support Yes Yes Yes Yes
Employee and Volunteer Record Compliance Yes Yes Yes Yes
Policy/Handbook Maintenance Yes Yes Yes Yes
Offboarding and Exit Maintenance Yes Yes Yes Yes
HR Systems and Compliance Oversight Yes Yes Yes Yes
Regulatory and Compliance Updates Yes Yes Yes Yes
Basic HR Advice for Managers and Trustees Yes Yes Yes Yes
Unlimited HR and Volunteer advice No Yes Yes Yes
Support with Disciplinary and Grievance Processes No Yes Yes Yes
Volunteer Conduct and Complaint Support No Yes Yes Yes
Sickness Conduct and Complaint Support No Yes Yes Yes
Safer Recruitment Guidance No Yes Yes Yes
Board Level Advisory Support No No Yes Yes
Governance and People Risk Review No No Yes Yes
Serious Incident Advisory Support No No Yes Yes
Independent Investigation Oversight No No Yes Yes
Trustee Advisory on Workforce matters No No Yes Yes
Project-Based Advisory No No No Yes
Independent Workplace Investigations No No No Yes
Recruitment Support (Senior or Sensitive Roles) No No No Yes

Packages can be adapted to reflect your charity’s governance structure, funding model, workforce arrangements and operational risk profile.

 

Which Package Is Right for Your Charity?

Foundation

A practical starting point for charities that need essential HR structure, core documentation support and reliable advice for routine employee and volunteer matters.

Governance Plus

Ideal for charities that need more hands-on HR and volunteer management support, including unlimited advice, safer recruitment guidance and support with disciplinary, grievance, sickness and capability matters.

Strategic Board

Designed for charities with greater governance complexity, higher people risk or trustee-level oversight requirements. This package includes board-level advisory support, investigation oversight and governance-focused risk review.

Flexible Advisory

A tailored option for charities that need project-based or specialist support, including independent workplace investigations and recruitment support for senior or sensitive roles.

 

Nexilis HR also offer Recruitment Services, Workplace Investigations and Workplace Mediation Services.

 

Wellbeing Support Through Sparta Wellbeing

We believe good HR support should not only help organisations manage risk, it should also help people feel supported, valued and able to thrive.

As part of Nexilis HR’s outsourced services, we provide access to a health and wellbeing package through our partnership with Sparta Wellbeing, included at no additional cost.

Through the Sparta Health and Wellbeing Hub, your team can access a wide range of mental, physical and financial wellbeing resources. The hub is available 24/7 and includes useful content designed to support people through everyday pressures and life’s more difficult challenges.

The wellbeing hub includes:

  • Factsheets and practical guides
  • Videos and webinars
  • Mental health resources
  • Physical wellbeing information
  • Financial wellbeing topics
  • Health checks and useful downloads
  • 24/7 access to wellbeing content

Additional services can also be accessed at a reasonable cost, where required. These may include GP services, counselling, physiotherapy and further wellbeing support.

For counselling and physiotherapy services, you only pay for what your team uses, helping your charity access meaningful support while keeping costs proportionate.

Sparta Wellbeing